Delete your account or data

If you have a Realest account, you can also delete it yourself in the app, under Settings. On this form, use the email address you sign in with so we can find your account.

If you booked or enquired through an agent, that agent decides what is recorded about you. Please contact them first. If you would rather not, send this form and we will pass your request on to them and help them respond.

What happens next. We reply within one month and may ask you to confirm your identity. When an account is deleted, we deactivate it and switch off its public links, calendar feed and business card straight away. For 30 days you can ask us to restore it at privacy@realest.pro. After that, we permanently delete or anonymise your data.

What we keep. Some records are kept for longer because the law requires it, such as subscription and billing records, which we keep for 7 years. The privacy policy lists every retention period.

Paid subscriptions. Deleting your account does not cancel an Apple or Google subscription. Cancel it in your store account settings as well.

For anything else, such as a copy of your data or a correction, email privacy@realest.pro.